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The Office Star Faced Hate Over Cathy’s Role


Lindsay Broad at the premiere of Columbia Pictures' '21 Jump Street held at Grauman's Chinese Theater on March 13, 2012, in Los Angeles, California.
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Frustrated businessman during a business meeting in office

Lindsey Broad’s Office Surprise

Lindsey Broad was thrilled to join The Office as Cathy Simms, unaware her character would spark fan fury. Initially cast for one episode, she became a recurring figure, testing Jim and Pam’s relationship.

A self-proclaimed superfan, Broad found it surreal to act alongside the cast. Yet, Cathy’s role as a “wedge” between the beloved couple shocked her. Despite the backlash, Broad cherishes her time on the iconic show.

The intensity of fan reactions, however, took her by surprise, both online and off.

Lindsey Broad

From One Episode to Twelve

Broad expected a single appearance but ended up in 12 episodes. The writers struggled to define Cathy, initially labeling her “Scranton hot.” Later, they leaned into her being “basic,” a term not yet popular. She often learned of her return last-minute, adding to the uncertainty.

Her arc culminated in a failed seduction attempt on Jim, solidifying her as a villain in fans’ eyes. Though brief, her role left a lasting mark, proving even minor characters can evoke strong emotions in The Office’s passionate fanbase.

Lindsey Broad at the 20th anniversary Environmental Media Awards at Paramount Studios, Hollywood

Cathy: The Unwanted ‘Cool Girl

Broad initially thought Cathy was a “cool girl,” bonding with Jim over Zoolander. But when scripts revealed flirtation, she thought, Oh no. Fans despised Cathy’s advances, viewing her as a homewrecker.

The writers ensured Jim rejected her, but viewers still seethed. Broad’s portrayal was so convincing that some fans blurred fiction and reality. The backlash wasn’t immediate, it grew when streaming introduced The Office to new audiences.

Cathy’s infamy became inseparable from Broad’s real-life identity.

Crowd of fans at a concert.

When Fans Cross the Line

Online vitriol reached disturbing levels. After Broad posted about her dog’s death, trolls replied, “F— you, Cathy.” The hate shocked her, revealing how deeply fans resented her character. Unlike in-person encounters, where fans were kind, the internet bred cruelty.

She’s even called “Cathy” by strangers, proving how blurred the lines can get. While she laughs it off, the harassment highlights toxic fandom’s dark side. Actors shouldn’t pay for their characters’ sins, yet some fans refuse to separate fiction from reality.

John Krasinski arrives at the 81st annual Golden Globe Awards.

John Krasinski’s Script Intervention

Krasinski tweaked scenes to clarify Jim’s rejection of Cathy. Originally, their hotel encounter was ambiguous, but he rewrote the dialogue to emphasize loyalty to Pam. Broad appreciated the change, avoiding misleading implications.

Despite this, fans still vilified Cathy. The episode’s cold ending, Jim calling her “crazy,” cemented her as a villain. Ironically, Krasinski’s edits made Cathy’s defeat clearer, yet fans’ hatred only intensified.

The incident shows how even small narrative choices shape audience perception.

Jenna Fischer

A Support Group for Villains?

Jenna Fischer joked that Broad, Rashida Jones, and other Office “homewreckers” should form a support group. Each faced fan disdain for threatening Jim and Pam’s romance. Jones’ Karen Filippelli was disliked, while Rich Sommer’s Alex and Chris Diamantopoulos’ Danny Cordray also drew ire.

Unlike Cathy, their characters had redeeming moments, yet fans remained ruthless. The trend reveals how protective audiences are of TV’s favorite couples. For actors, playing the antagonist comes with unexpected real-world consequences.

Lindsay Broad at the premiere of Columbia Pictures' '21 Jump Street held at Grauman's Chinese Theater on March 13, 2012, in Los Angeles, California.

Why Cathy Still Triggers Fans

Even years later, Cathy’s 12-episode arc incites rage. The Office’s streaming revival introduced her to new viewers, reigniting backlash. Fans’ hatred stems from Jim and Pam’s “perfect love” narrative, any threat feels personal.

Broad’s nuanced performance made Cathy believably intrusive, amplifying reactions. Unlike cartoonish villains, Cathy felt real, making her more loathsome. The longevity of this resentment proves how deeply The Office resonates, and how fiercely fans guard its core relationships.

A concept of a woman being harassed.

Toxic Fandom’s Ugly Reality

Broad’s harassment mirrors larger industry issues. Star Wars’ Kelly Marie Tran and Black Mirror’s Will Poulter also faced bullying. Social media enables fans to attack actors for fictional roles, crossing ethical lines.

While passion fuels fandoms, toxicity harms creators. Broad’s case shows how old roles haunt actors years later. The anonymity of the internet emboldens cruelty, with lasting emotional impacts. When fans forget actors are human, the line between critique and abuse vanishes.

Back view of a girl standing in the middle of the path of hospital.

From The Office to Ghosts

Post-Office, Broad starred in 21 Jump StreetAmerican Crime Story, and Ghosts. Yet, Cathy remains her most recognized role. She jokes it might be in her obituary, proof of the show’s cultural staying power. While typecasting is a risk, Broad embraces the legacy. 

The Office opened doors, even with its baggage. For actors, iconic roles are double-edged swords: they bring fame but also unintended scrutiny. Broad’s career proves that even divisive characters can lead to lasting success.

Colleagues working together in the modern office using devices and gadgets.

Why Jim and Pam Mattered

Jim and Pam’s relationship was The Office’s emotional core. Fans invested deeply in their love story, making any threat feel personal. Cathy’s flirtations weren’t just a plot device; they felt like betrayals.

The writers knew this, hence Jim’s unwavering loyalty. Yet viewers’ visceral reactions reveal how TV relationships mirror real-life bonds. When fiction feels this authentic, audiences react as if their relationships are at stake.

Stats on screen

The Internet vs. Reality

IRL, Broad says fans are kind, excited to meet an Office alum. Online, anonymity breeds hostility. This duality defines modern fandom: warmth in person, cruelty behind screens. Broad laughs off being called “Cathy,” but the dog incident crossed a line.

The disconnect between virtual and real-world interactions highlights social media’s dark side. For actors, navigating this divide is a constant challenge, one that rarely existed before the digital age.

Harry Potter series on a laptop screen.

When Characters Define Actors

Broad’s experience underscores how roles can overshadow an actor’s identity. Despite diverse work, she’s forever linked to Cathy. This phenomenon isn’t unique; Harry Potter’s Draco Malfoy (Tom Felton) faced similar typecasting.

While some embrace it, others fight to redefine themselves. For Broad, the association is bittersweet: The Office brought fame but also pigeonhole her. It’s a reminder that iconic roles leave indelible marks, for better or worse.

Legacy word written with cubes.

The Legacy of Scranton’s Hate

Scranton’s “hottest temp” remains infamous. Cathy’s brief tenure left an outsized impact, a testament to The Office’s writing and Broad’s performance. Unlike one-note villains, Cathy was mundanely relatable, making her more detestable.

Her legacy endures in memes, fan debates, and even actor harassment. Few side characters evoke such lasting emotion, proving The Office’s unique ability to make even minor figures unforgettable.

Lovers embrace each other and watch the sunrise happily.

Why We Protect Fictional Love

Jim and Pam’s romance felt real, so fans defended it fiercely. Cathy’s intrusion wasn’t just drama; it felt like a personal attack. This emotional investment explains the extreme reactions.

Psychologically, viewers bond with characters, reacting to their struggles as if they’re friends. When a show nails authenticity, as The Office did, the line between fiction and reality blurs—sometimes dangerously.

The fans in the concert hall having fun.

Can Fandom Ever Change?

Toxic fans overshadow the majority who love respectfully. While social media connects actors and audiences, it also amplifies hate. Just look at these recent celebrity breakups that shocked fans, where even real-life splits became fodder for online vitriol.

Broad’s case begs the question: Can fandoms evolve? Education on separating actors from roles is key. Until then, harassment remains a risk for those playing villains. The hope? That future fans channel passion into positivity, not cruelty.

Expect the unexpected written on the road.

Cathy’s Unexpected Immortality

Broad never expected Cathy to become iconic, for better or worse. Yet here she is, immortalized in The Office’s legacy. The role brought opportunities and challenges, shaping her career in unexpected ways.

For actors, such roles are rare gifts and cautionary tales. As Broad proves, even “Scranton hot” temps can leave scorching marks on TV history. Just look at Barry Keoghan, who recently quit Instagram over online hate, a reminder of how intense and personal the spotlight can get.

What do you think, should stars step back from social media, or is it part of the job today? Let us know your thoughts in the comments below!

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